Terms and Conditions

# CryoChic Spa: Terms and Conditions

Last Updated: 9/14/2024

Welcome to CryoChic Spa. Please read these Terms and Conditions carefully before using our services.

## 1. Acceptance of Terms

By accessing or using the services provided by CryoChic Spa ("we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions, you may not use our services.

## 2. Services

CryoChic Spa offers cryotherapy and related aesthetic services. Our services are non-medical and are not intended to diagnose, treat, cure, or prevent any disease.

## 3. Eligibility

You must be at least 18 years of age to use our services. By agreeing to these terms, you represent and warrant that you are at least 18 years old.

## 4. Booking and Cancellation Policy

### 4.1 Credit Card Deposit

A valid credit card is required to secure all appointments. By providing your credit card information, you authorize CryoChic Spa to charge your card for the deposit amount specified at the time of booking.

### 4.2 Cancellation and Rescheduling

- Cancellations or rescheduling requests must be made at least 24 hours prior to your scheduled appointment.

- Failure to cancel or reschedule within this timeframe will result in a charge equal to 50% of the scheduled service price.

- No-shows will be charged the full price of the scheduled service.

## 5. Payment

Full payment is due at the time of service. We accept major credit cards, cash, and other forms of payment as specified in our spa.

## 6. Gift Certificates

Gift certificates are non-refundable and must be presented at the time of service. Lost or stolen gift certificates will not be replaced.

## 7. Results May Vary

CryoChic Spa strives to deliver high-quality services to all clients. However, we cannot guarantee specific results. The effectiveness of our treatments may vary from person to person due to individual differences in body composition, metabolism, age, health conditions, and other factors.

By using our services, you acknowledge and agree that:

- Results are not guaranteed and may vary.

- The number of treatments needed to achieve desired results may differ for each individual.

- Maintenance treatments may be necessary to sustain results.

## 8. Health and Safety

### 8.1 Consultation

All clients must complete a health questionnaire before their first treatment. It is your responsibility to inform us of any changes to your health status that may affect your suitability for treatment.

### 8.2 Right to Refuse Service

We reserve the right to refuse service to anyone for any reason, particularly if we believe that a service may be unsafe or inappropriate for a client based on their health information or visible conditions.

## 9. Personal Property

CryoChic Spa is not responsible for any lost, stolen, or damaged personal property. We recommend that you keep valuable items at home or secured in the provided lockers.

## 10. Behavior and Conduct

We reserve the right to terminate any spa service and/or future spa privileges due to inappropriate behavior or language, harassment, or lack of adherence to spa policies.

## 11. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

## 12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

## 13. Limitation of Liability

To the fullest extent permitted by law, CryoChic Spa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

## 14. Indemnification

You agree to indemnify, defend, and hold harmless CryoChic Spa and its officers, directors, employees, and agents from and against all losses, expenses, damages, and costs resulting from any violation of these Terms and Conditions.

## 15. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your State], without regard to its conflict of law principles.

## 16. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

CryoChic Spa

7054 West State Street

208-450-2165

hello@cryochic.com

By using our services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.